Customer Service: At this time, we are only accepting orders from United States customers, and we only ship within the United States. Customer service is our utmost priority at Sommer Designs. Great care goes into our products from the selection of the fabric, through manufacture, to delivery. Your order is processed within 24 hours of our receipt usually shipped within 48 hours. Please keep in mind that shipping time is usually one week.
Online Sales: Sommer Designs now uses Paypal as its' shopping cart. We also have product available on Etsy which is an online marketplace for handmade items. Please visit our shop here to see what is currently available. We are experimenting with more one-of-a-kind product, and this forum allows for that without the worry of duplicate sales. You will have to set up an account on Etsy to purchase an item (it's free!) and payment is accepted via Paypal (you don't need a Paypal account!). All major credit cards are accepted, and your credit card is completely safe.
Please note that some quantities are limited and we are unable to utilize an inventory control system with our Paypal shopping cart. Sometimes a product sells out before we have an opportunity to remove it from the website. In the event that this happens, you will be contacted immediately and given the choice to pick another item, or receive a full refund. We apologize in advance for any inconvenience. For this reason, all of our one-of-a-kind, and low inventory product, is only available in our Etsy shop.
Sales Tax: California residents, 9.75% sales tax will be added to your order. Sorry about that, talk to Arnold.
Shipping: We use UPS and USPS. We strive to keep our shipping costs within reason, even with rising costs of fuel & supplies.
Our handbags are shipped in new boxes to maintain their shape, while smaller items are shipped in poly bubble mailers. We use United Parcel Service or USPS, and you can usually expect delivery within 7 days of shipping, depending on your location. When your item ships with UPS, you will receive an email from UPS through their notification service (Quantum View), which will include the tracking number of your package. All other shipping notifications will be through Paypal or Stamps.com. Please make sure you provide an adequate and correct email address! We only ship within the United States.
Returns: All sales are final at this time.
By placing your order, you are agreeing to these terms.
Wholesale: In an effort to keep our costs down for our retail customers, while suppliers are raising their prices, we have decided to discontinue our wholesale program.
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All product availability
subject to change without notice. Unless otherwise noted, prices do not
include shipping and applicable sales tax. Quantities are limited.
All logos, graphics, text, designs and images are trademark and/or copyright protected and
the property of Sommer Designs, LLC. Legal
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© 1999-2010 Sommer Designs™
